Resolving WordPress 404 Errors: Permalink and .htaccess Troubleshooting Guid

Diagnose and fix 404 errors caused by permalink issues, including .htaccess troubleshooting and prevention strategies.

Overview

When WordPress internal pages show 404 errors despite the content existing, it's often due to permalink configuration issues or .htaccess file corruption. This guide provides step-by-step solutions for resolving these issues on your WPCloud-hosted WordPress site.

Quick Solution: Resaving Permalinks

The most common fix is resaving your permalinks:

  1. Log in to WordPress dashboard
  1. Go to Settings > Permalinks
  1. Click "Save Changes" without making any modifications
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This action regenerates the .htaccess file with correct rewrite rules.

Understanding .htaccess Files

Default WordPress .htaccess

A standard WordPress .htaccess file looks like this:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

WordPress with LiteSpeed Cache .htaccess

When using WPCloud's LiteSpeed Cache plugin, your .htaccess includes additional optimizations:

# BEGIN LSCACHE
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
<IfModule LiteSpeed>
RewriteEngine on
CacheLookup on
RewriteRule .* - [E=Cache-Control:no-autoflush]
RewriteRule litespeed/debug/.*\\.log$ - [F,L]
RewriteRule \\.litespeed_conf\\.dat - [F,L]

### marker ASYNC start ###
RewriteCond %{REQUEST_URI} /wp-admin/admin-ajax\\.php
RewriteCond %{QUERY_STRING} action=async_litespeed
RewriteRule .* - [E=noabort:1]
### marker ASYNC end ###

### marker CACHE RESOURCE start ###
RewriteRule wp-content/.*/[^/]*(responsive|css|js|dynamic|loader|fonts)\\.php - [E=cache-control:max-age=3600]
### marker CACHE RESOURCE end ###

### marker DROPQS start ###
CacheKeyModify -qs:fbclid
CacheKeyModify -qs:gclid
CacheKeyModify -qs:utm*
CacheKeyModify -qs:_ga
### marker DROPQS end ###
</IfModule>
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
# END LSCACHE

# BEGIN NON_LSCACHE
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
### marker BROWSER CACHE start ###
<IfModule mod_expires.c>
ExpiresActive on
ExpiresByType application/pdf A31557600
ExpiresByType image/x-icon A31557600
ExpiresByType image/vnd.microsoft.icon A31557600
ExpiresByType image/svg+xml A31557600
ExpiresByType image/jpg A31557600
ExpiresByType image/jpeg A31557600
ExpiresByType image/png A31557600
ExpiresByType image/gif A31557600
ExpiresByType image/webp A31557600
ExpiresByType video/ogg A31557600
ExpiresByType audio/ogg A31557600
ExpiresByType video/mp4 A31557600
ExpiresByType video/webm A31557600
ExpiresByType text/css A31557600
ExpiresByType text/javascript A31557600
ExpiresByType application/javascript A31557600
ExpiresByType application/x-javascript A31557600
ExpiresByType application/x-font-ttf A31557600
ExpiresByType application/x-font-woff A31557600
ExpiresByType application/font-woff A31557600
ExpiresByType application/font-woff2 A31557600
ExpiresByType application/vnd.ms-fontobject A31557600
ExpiresByType font/ttf A31557600
ExpiresByType font/otf A31557600
ExpiresByType font/woff A31557600
ExpiresByType font/woff2 A31557600
</IfModule>
### marker BROWSER CACHE end ###
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
# END NON_LSCACHE

Important Note: Do not modify the contents between the LSCACHE and NON_LSCACHE markers. These configurations are managed by the LiteSpeed Cache plugin and will be overwritten automatically when settings are changed through the plugin interface.

Plugin Considerations

Important Note About Security Plugins

Security plugins are not required on WPCloud as we provide comprehensive server-side firewall protection. Installing additional security plugins may cause conflicts and isn't recommended.

Caching Plugin Information

  • LiteSpeed Cache (recommended): Optimized for WPCloud's infrastructure
  • Third-party caching plugins: Not recommended and may cause permalink conflicts
  • WordPress default caching: Not needed with LiteSpeed Cache

Checking for Plugin Conflicts

If 404 errors persist after resaving permalinks, check for plugin conflicts:

  1. Deactivate all plugins except LiteSpeed Cache
  1. Re-save permalinks
  1. Reactivate plugins one by one
  1. Test internal pages after each activation

Modifying .htaccess Permissions

If issues persist, modify .htaccess permissions through cPanel:

  1. Log into cPanel
  1. Open File Manager
  1. Navigate to your site's root directory (usually public_html)
  1. Locate the .htaccess file
  1. Right-click and select "Change Permissions"
  1. Set permissions to 444 (read-only) temporarily
  1. Click "Change Permissions" to save
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Important: This is a temporary measure. Once the issue is resolved, return permissions to 644 using the same method.

When to Contact Support

Contact WPCloud support if:

  • The issue persists after trying all solutions
  • You notice unusual .htaccess modifications
  • Multiple pages suddenly show 404 errors
  • You need help restoring .htaccess permissions

Contact methods:

Prevention Measures

To prevent future permalink issues:

  • Use only LiteSpeed Cache for caching
  • Avoid installing unnecessary security plugins
  • Use WPCloud's backup system before major changes
  • Monitor error logs for rewrite rule conflicts

Monitoring and Maintenance

  1. Regular Checks
      • Monitor WordPress error logs
      • Review plugin update changelogs
      • Test internal links periodically
  1. Backup Strategy
      • WPCloud maintains regular backups
      • Create additional backups before major changes
      • Document working configurations

Troubleshooting Checklist

โœ“ Resave permalinks โœ“ Check for plugin conflicts โœ“ Verify .htaccess permissions โœ“ Monitor error logs โœ“ Test in different browsers โœ“ Clear cache after changes โœ“ Ensure only necessary plugins are active

Remember: While these steps resolve most permalink-related 404 errors, WPCloud's support team is always available to assist if you encounter difficulties or need additional guidance.

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Last updated on November 13, 2024