How to Add Additional Disk Space to Your WPCloud Hosting Plan
Learn how to monitor disk usage and add extra storage space to your WPCloud hosting plan in simple steps.
How to Add Additional Disk Space to Your WPCloud Hosting Plan
Overview
This guide explains how to check your current disk usage and request additional disk space for your WPCloud hosting plan. Each hosting account comes with 10 GB of disk space by default, and you can add more storage in 10 GB increments as needed.
Prerequisites
- Active WPCloud hosting account
- Access to cPanel
- Access to billing portal
Checking Your Current Disk Usage
- Log in to your cPanel account to access the Disk Usage section.
- Look for the "Disk Usage" widget on your cPanel dashboard
- Review your current usage:
- Total space allocated
- Space used
- Available space
- Percentage used
Requesting Additional Disk Space
- Submit a Support Ticket
- Navigate to support.wpcloud.ca/clientarea.php
- Click on "Submit a Ticket"
- Select "Resource Management" as the department
- Specify how many 10 GB packs you'd like to add
- Review Pricing
- Each 10 GB pack costs $5.00 CAD per month
- Billing is prorated for the remainder of your current billing cycle
- Confirmation
- Support team will process your request within 15 minutes
- You'll receive an invoice for the additional space
- The space will be added immediately upon payment
Common Questions
Q: Is there a limit to how much space I can add?
- No, you can add as many 10 GB packs as needed for your website.
Q: Can I remove extra space later?
- Yes, you can reduce disk space at the end of your billing cycle.
Q: Is the additional space instantly available?
- Yes, once payment is processed, the space is immediately available.
Q: Will my website be affected when adding space?
- No, adding disk space is seamless and doesn't cause any downtime.
Best Practices
- Monitor your disk usage regularly
- Request additional space before reaching capacity
- Review and clean unnecessary files periodically
Troubleshooting
Issue | Solution |
Disk space shows as full immediately after upgrade | Clear your browser cache and refresh cPanel, allow 5-10 minutes |
Unable to see new space allocation | Log out of cPanel and log back in, also allow 5-10 minutes |
Support Options
If you need assistance with disk space management:
- Submit a ticket: support.wpcloud.ca/clientarea.php
- Email: support@wpcloud.ca
- 24/7 support available with 15-minute typical response time
Did this answer your question?
😞
😐
🤩
Last updated on November 30, 2024