Overview

WPCloud offers flexible, contract-free hosting with transparent billing. This guide explains billing cycles, cancellations, payment methods, and key considerations.

No-Contract Policy

• No long-term commitments required
• Modify or cancel services at any time
• No cancellation penalties

Billing Cycles

Monthly

• Billed each month
• Flexible for changing needs

Annual

• Save ~16.7% (12 months for the price of 10 monthly payments)
• Billed once per year

All prices are in Canadian Dollars (CAD).

Cancellation Policy

How to Cancel

1. Submit a cancellation request via the billing portal or open a support ticket.
2. Service remains active until the end of the current billing cycle.
3. No cancellation fees apply.

Before You Leave (Recommended)

• Ask our support team to prepare a complete backup archive of your website.
• We provide data in a non-proprietary format and send secure download access to your site’s ZIP files.

Payment Methods

• Credit cards
• PayPal
• 30-day money-back guarantee for new accounts

Changes & Support

• You can request billing cycle changes through support.
• For billing questions or cancellations, contact the Support Portal or email support@wpcloud.ca.